
1. At this shop you get
'Auto Repair with Personal Care'.
Why? Because this shop is individually owned and operated. Not a
franchise. Not a chain. When you drive in, you are a name, not a number. That's one reason why most of our first-time
customers become repeat customers.
2. We combine personal attention with state-of-the-art technology.
In today's high tech world, how can a small shop compete with big
factory-connected shops? Easily. All Pro gives us a level playing field. Read on and we'll tell you how.
3. Professional training.
We carefully select highly skilled technicians who take pride in their
work. But the ever-changing automotive technology now requires continuous training.
Comprehensive update training is so important that we established our own
All Pro classroom and video training program.
No Matter what the year, make or model of your vehicle, our technicians have
the latest information. throughout the year they are attending seminars and "hands-on" workshops.
Take a look at our wall of plaques and training certificates. We're
proud of our technicians and the effort they put into earning ASE Certifications in specialized as well as general areas.
This investment in knowledge is as important as our investment in the newest
diagnostic and repair equipment.
4. Computerized diagnostics.
The complexity of today's computer controlled vehicles makes diagnostic
perfection a difficult goal. But with state-of-the-art equipment and state-of-mind persistence we believe we achieve that goal.
Our in-house hotline and computerized information sources give our
technicians up-to-date specifications and all information needed to diagnose and repair your vehicle.
All of these information sources include technical details once available
only to factory-connected shops. True, the cost of training and information has increased, but it is an investment that we gladly
make.
5. Computer-enhanced service.
By tracking you vehicle's service history on our computerized management
system, our technicians review prior service and repairs. this system also allows us to send you service reminders that are based
on your vehicle's service history. That helps you maintain your car and us to do a better job.
6. National Parts Warranty.
Our shop stands behind all parts and labor. But when you travel, All
Pro extends its parts warranty nationwide. (All Pro represents 1,600 shops nationwide). Wherever you go, All Pro and Bumper to
Bumper shops provide free replacement of any defective part installed by us. Certain limits apply. Ask us for details.
7. Code of ethics.
The All Pro code of ethics requires professional procedures, recognition of
customer rights and a high level of repair and replacement parts quality. All member shop owners must take these ethics seriously
to retain All Pro identification and services.
8. Doing the job right
... the first time!
Our profession is automotive service and repair, but our business is helping
our customers drive safe and dependable vehicles. because we care!